Return Policy

At Kastlio, we want you to be completely satisfied with your purchase. If you are not

satisfied with your printed chair cover for any reason, you may return it within 30 days of the delivery date for a full refund or exchange.

1. Eligibility

• To be eligible for a return or exchange, your item must be unused and in the same condition that you received it, including all original packaging and tags.
• Returns or exchanges are not accepted for items that have been washed, worn, or altered in any way.

2. How to Return or Exchange an Item

• To initiate a return or exchange, please contact our customer support team at [insert contact information]. We will provide you with a return shipping label and instructions on how to return your item.
• Please allow up to 10 business days for your return or exchange to be processed in the original form of payment used for the purchase.

3. Shipping Costs

• Shipping costs for returns or exchanges are the responsibility of the customer, unless the item is defective or damaged.
• If you received a defective or damaged item, please contact our customer support team immediately, and we will provide you with a return shipping label and instructions on how to return the item.

4. Exchanges

• If you would like to exchange an item for a different size or color, please contact our customer support team to initiate the exchange process.
• We will provide you with a return shipping label and instructions on how to return the item. Once we receive the returned item, we will ship the new item to you free of charge.

At Kastlio, we stand behind the quality of our products and are committed to ensuring that our customers are satisfied with their purchase. If you have any questions or concerns about our return policy, please don’t hesitate to contact us.